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Sandys Fishmongers Ltd
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Frequently Asked Questions

At Sandys Fishmongers in Twickenham, our friendly fishmongers always do their best to answer your questions in-store. Here are a few of the frequently asked questions we get from our loyal customers and the responses correct at the time of going press!

How can I store my fish longer without freezing it?

On request, we will “Vac-Pac” your fish; this method will help extend the shelf-life of your fish. The fish is placed in a special bag and the air is removed before being sealed.

My recipe asks for fillets but I only see whole fish on display?

Sandys will prepare your fish for you free of charge, just how your recipe calls for.

Can I freeze my fish?

Yes! None of our fresh fish has ever been frozen – see your freezer’s guide for how long it will stay frozen.

How often does your fish come into stock?

Almost every day! Our fish comes from either Billingsgate Market in London, or directly from the coasts of the UK.

Can I place an order through your website and have it delivered?

Whilst you can’t place an order directly through the website, you can ring us up at our store in Twickenham and we’ll happily deliver within the local area.

What is the best way to cook fish?

Our staff can recommend a suitable method, or you can try a recipe from our recipe database!

I came into your shop an hour before you closed but there was no fish on display (although the salesman was helpful and got the fish I wanted out of the fridge for me). Why was this?

We are committed to hygiene, with our cleaning procedure taking around 1.5 hours to complete. The fish has to be removed before we can thoroughly clean & rinse every display container and counter. Afterwards, the floors are scrubbed with bleach and rinsed. Our staff will continue to serve whilst we clean.

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Brilliant wines from around the world

Our new team will be bringing you a brilliant selection of wines to buy online and in-store along with food pairing ideas, recipes and handy tips to approve your wine know-how.

The wines in Quaffology’s selection will always be from winemakers that care for their environment as much as they do for their vines.

At Sandys, we have always been passionate about food and sustainable produce, so our progression into wine and sharing their stories with our customers was to us a natural evolution.

Visit Quaffology

The Chapter is our all new social enterprise, not for profit facility in South West London set up to provide a non-judgemental space for everyone to connect, train and support in improving men’s mental health.

100% of proceedings made from Sandys branded merchandise helps funds The Chapter.

Visit The Chapter

If your postcode isn’t highlighted, feel free to contact us via Email or telephone to discuss special requests or orders.

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Allergen advice for Sandys picnic hampers

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Allergens – GONE FISHIN’ Picnic Hamper
PRODUCTCeleryGlutenEggsFishLupinDairyMustardNutsPeanutsSesameSoyaSulphates
Focacciay
Soda breadyy
Gravladaxyyy
Mackertel pateyyy
Haddock scotch eggyyyyyy
Tomato salad
Colesawyyy
Cheeseyyyyyyyy
Strawberriesy
Trufflesyy
NOTE: There are no crustaceans or molluscs in this picnic

 

Allergen advice for Sandys BBQ packs

(scroll left to right on small devices to see all columns)

 

Allergens – BBQ PACKS
PRODUCTCeleryGlutenCrustaceansEggsFishDairyMolluscsSulphates
FISH BBQ
Mackerely
King prawnsy
Tuna kebabyy
SURF N TURF BBQ
Rump steak
King sallops and baconyyy
Mussels and prawnsyyy
SALADS
tomato salad
potato saladyyy
Coleslawyyyy
BREADS
Focacciay
Soda breadyy
NOTE: There are no lupin, mustard, nuts, peanuts, sesame or soya in this package